Refund policy

At EliteMotion, we want you to love your gear — but if something isn’t right, we’ve got you covered.

3-Day Return Window

You have 3 days from the date of delivery to return your item for a replacement or refund.

Free Return Shipping

Returns are completely free. We’ll send you a prepaid shipping label and simple instructions to self-return the product.

Only 5% Restocking Fees

We charge only 5% restocking fees. You’ll receive difference amount once the item is returned and approved.

Return Conditions

To be eligible for a return or replacement:

• The item must be unused, undamaged, and in original packaging

• All original tags and accessories must be included

• A proof of purchase (invoice or order confirmation) is required

Please do not send any returns without contacting us first. Unapproved returns will not be accepted.

Non-Returnable Items

• Gift cards

• Items marked as Final Sale (currently, none)

How to Start a Return

Email us at connect@elitemotion.in with your order number and the reason for return.

If eligible, we’ll send you:

• A prepaid return shipping label

• Clear instructions to send the package back to:

EliteMotion
West Gate, Kuchaman, Rajasthan, India – 341508

Refunds

Once your return is received and inspected, we’ll notify you of approval. If approved, you’ll be refunded to your original payment method within 10 business days.

If more than 15 business days have passed since approval and you haven’t received your refund, contact us at connect@elitemotion.in.